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2. Customer service representative - Wikipedia

   en.wikipedia.org/wiki/Customer_service...

   They may work in an office with a call center or in retail. [ 1][ 2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [ 3]

3. Call centre - Wikipedia

   en.wikipedia.org/wiki/Call_centre

   It is expected that artificial intelligence-based chatbots will significantly impact call centre jobs and will increase productivity substantially. [2] [3] [4] Many organisations have already adopted AI-based chatbots to improve their customer service experience. [4] [5] [3] The contact center is a central point from which all customer contacts ...

4. Customer service - Wikipedia

   en.wikipedia.org/wiki/Customer_service

   Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [ 9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [ 9] These services may even be provided at the place in which the customer makes use of ...

5. Forbes urges H&M to avoid hundreds of call centre job losses

   www.aol.com/news/forbes-urges-h-m-avoid...

   For premium support please call: 800-290-4726 ... One worker also told BBC News that staff feared their jobs would be outsourced abroad. ... "The current lease agreement for our customer service ...

6. 17K AT&T Southeast employees on strike, company says it's ...

   www.aol.com/news/17k-t-southeast-employees...

   There are 17,000 technicians, customer service reps and more employed at AT&T Southeast currently on strike, citing “unfair labor practices.” Communications Workers of America (CWA), the ...

7. Call center industry in the Philippines - Wikipedia

   en.wikipedia.org/wiki/Call_center_industry_in...

   Call centers began in the Philippines as providers of email response and managing services then broadened to industrial capabilities for almost all types of customer relations, ranging from travel services, technical support, education, customer care, financial services, online business-to-customer support, and online business-to-business support.