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Taylor Swift performing on the Eras Tour in 2023. Ticketmaster received criticism for mishandling the U.S. ticket sale of the tour.. The American ticket sales platform Ticketmaster and its parent company Live Nation Entertainment were met with widespread public criticism and political scrutiny over blunders in selling tickets to the 2023 United States leg of the Eras Tour, the sixth concert ...
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Tickets.com allowed consumers to purchase tickets at their website. They had links to ticket-selling websites like Ticketmaster and Ticketweb to allow consumers to purchase tickets not sold on Tickets.com. Tickets.com included the statement "These tickets are sold by another ticketing company" before each link to a different ticket-selling website.
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Ticketmaster’s website went temporarily offline Tuesday during Taylor Swift’s ‘Eras Tour’ presale, but Arlington fans had to use a different website for tickets.