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CVS® makes it easy to redeem OTC benefits. Pay nothing out of pocket* for select over-the-counter (OTC) eligible products if your plan includes an OTC benefit. Find a store to shop with benefits. Redeem Wellcare benefits. Redeem OTCHS benefits.
You can place an order by calling 1-833-331-1573 (TTY: 711). Monday – Friday, 9 AM – 8 PM local time (except Hawaii) where you can speak to a live agent. You can also order 24/7 via our automated system. Please have your member ID card and order ready when placing your order by phone. How to place an order by phone (IVR system): 1.
Access and manage your OTC benefits with ease using the OTCHS dashboard on CVS.com.
To view your OTC Catalog online please visit the applicable links below: Aetna® Medicare members: https://www.aetnamedicare.com/otccatalog To access your catalog, you will need to select the plan year and your state, county, and plan name from the dropdown options. Allina Health | Aetna Medicare® members:
Aetna® and Longevity Health (I-SNP) 2024 Over-the-Counter Health Solutions (OTCHS) Product Catalog. Keep this booklet handy. Use this to place an OTC benefit order between January 1, 2024, and December 31, 2024.
The benefit lets you get over-the-counter items by going to any allowed stores. You can also order by phone at 1-833-331-1572 (TTY: 711) Monday to Friday, from 9 AM to 8 PM local time or online at https://www.cvs.com/benefits. You order from a list of approved items, and it will be sent to your address. How much is my OTC benefit?
CVS ® makes it easy to redeem OTC benefits. You may be eligible to get select over-the-counter (OTC) products at no additional cost.*
We take care in providing you the best solution for your plan’s over the counter health care benefit. If you do not find your plan below, refer to your OTC Health Solutions catalog for the URL. Select your plan below to access your OTC Health Solutions site
You don’t have to be computer savvy to spend these funds — or even have a computer. You can order by phone. OTCHS members can order at 1-888-628-2770 (TTY: 711). You can speak with service agents weekdays from 9 AM to 8 PM local time. Have your plan member ID and order list ready.
1. In store. You can purchase your OTC items at any CVS Pharmacy retail store location using your Aetna Medicare payment card administered by PayFlex. To find your nearest location, go to. CVS .com/storelocator. 2. Online. The fastest and easiest way to order 24/7 is to visit CVS .com/otchs/myorder.