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The Office of Ombudsman is a Hong Kong statutory authority, established on 1 March 1989, charged with ensuring that Hong Kong is served by a fair and efficient public administration that is committed to accountability, openness and quality of services. It operates mainly by investigating and giving recommendations to government departments.
The Financial Ombudsman Service is an ombudsman in the United Kingdom. It was established in 2000, and given statutory powers in 2001 by the Financial Services and Markets Act 2000, to help settle disputes between consumers and UK -based businesses providing financial services, such as banks, building societies, insurance companies, investment ...
The Complaint tablet to Ea-nāṣir may be the oldest known written customer complaint. A consumer complaint or customer complaint is "an expression of dissatisfaction on a consumer's behalf to a responsible party" (London, 1980). It can also be described in a positive sense as a report from a consumer providing documentation about a problem ...
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Room service or in-room dining is a hotel service enabling guests to choose items of food and drink for delivery to their hotel room for consumption. Room service is organized as a subdivision within the food and beverage department of high-end hotel and resort properties. It is uncommon for room service to be offered in hotels that are not ...
An environmental management plan for a zone of Great Guana Cay, in the Abaco Islands, criticized Disney for poor management of a 90-acre (36.4 ha) tract of the island. Disney partially developed but then abandoned the place, which was to have been a cruise ship resort called Treasure Island.
The School of Hospitality Business is an industry-specific school within the Eli Broad College of Business at Michigan State University. Founded in 1927 as the nation's first business-based hotel training course, The School of Hospitality Business has 350 undergraduate students and 22 faculty members (endowed, tenured, and adjunct).
The Emirates Academy of Hospitality Management (EAHM) in Dubai is the first and only home-grown hospitality management university in the Middle East. The university is part of the Jumeirah Group and Dubai Holding which holds hotels such as the Burj Al Arab,Jumeirah Beach Hotel, and the Madinat Jumeirah heritage and leisure complex. EAHM offers ...