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Website. www .bca .co .id. PT Bank Central Asia Tbk, commonly known as Bank Central Asia ( BCA) is an Indonesian bank founded on 21 February 1957. It is the largest private bank in Indonesia with an asset of Rp 1.029,83 trillion (USD 68,5 billion) as of 2022. [ 2] It is headquarters at BCA Tower in Jakarta .
Bank Mandiri is the result of the merger made by Indonesian government from four older government-owned banks that failed in 1998. Those four banks were Bank Bumi Daya, Bank Dagang Negara, Bank Ekspor Impor Indonesia, and Bank Pembangunan Indonesia. During the amalgamation and reorganisation, the government reduced the number of branches by 194 ...
The API-based bank as a service platform serves as the back-end that hosts standalone independent FinTech startups and integrates seamlessly with any existing back-office of traditional banks. This allows non-banks to easily and cost-effectively launch additional financial products and expand into additional markets. [3]
The service can be provided using an automated system, using voice recognition capability, DTMF technology, or by live customer service representatives. In India, a variation of telephone banking utilizing missed call numbers assigned to specific tasks (such as checking balances or performing money transfers) is offered by major banks. [3] [4]
Business and economics portal. v. t. e. CRM is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [ 1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which many ...
The bank was officially founded on 1 February 2021 as a result of merger between state-owned sharia banks. Bank Syariah Indonesia has obtained the merger permit from the Financial Services Authority (OJK) dated 27 January 2021, using BRI Syariah as the surviving company. [2] As of June 2024, BSI is the world's largest Islamic bank by customer ...
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Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [ 9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [ 9] These services may even be provided at the place in which the customer makes use of ...