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Replace basic conversational chatbots with Ada’s AI chatbot . Onboard, measure, and coach a top-performing AI Agent to resolve over 70% of customer service inquiries.
Chatbot. Use Ada's industry-leading Natural Language Understanding (NLU) and drag-and-drop platform to build a scripted chatbot, no technical resources required. Train 10x faster than other platforms and understand customer intent with proprietary NLU trained on 4B+ interactions
Ada envisions a world where every customer interaction is resolved by AI. Since 2016, Ada has powered more than 4 billion automated customer interactions for brands like Wealthsimple, Verizon, AirAsia, Yeti, and Square.
Get a Demo. Book a 30 minute call to understand how Ada’s conversational AI chatbot can improve your customer experience and reduce costs.
Pre-built integrations allow you to do things like seamlessly hand off a conversation from a chatbot to a live agent, or automate common requests, like order tracking. Ada APIs and SDKs allow you to build your own customizations on top of all of this functionality.
Replace basic ecommerce chatbots with Ada’s AI chatbot. Connect your existing ecommerce tech stack to instantly resolve customer service inquiries and drive loyalty.
Ada’s AI Agent vs. Scripted Chatbots. Unlike a basic chatbot or voice bot, an AI Agent doesn’t just follow a script. It reasons to figure out how to best resolve an inquiry.
Replace basic SaaS chatbots with Ada’s AI chatbot. Instantly start resolving over 70% of customer service inquiries while increasing lead generation.
How we train large language models for Ada’s AI Agent. Here's how we use the LLMs to impact customer service, and what training processes we employ to ensure effective and secure deployment.
There are many ways to customize the look and behavior of your Ada chatbot with Embed2. You can use a custom chat button, delay bot loading, or improve page load times. 📘 Without any code, you can customize chat attributes like the button color and icon.