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PT Gojek Indonesia (stylized in all lower case and stylized j as goȷek, formerly styled as GO-JEK) is an Indonesian on-demand multi-service platform and digital payment technology group based in Jakarta. Gojek was first established in Indonesia in 2009 as a call center to connect consumers to courier delivery and two-wheeled ride-hailing services.
Perusahaan Perdagangan Indonesia (Indonesia Trading Company) is a nationalized company from several trading companies such as N.V. Borneo Sumatra Maatschappij (Borsumij), Internationale Crediet- en Handelsvereeniging "Rotterdam" (Internatio, one of the predecessors of Imtech), Lindeteves, and Geo Wehry.
Good quality customer service is usually measured through customer retention. Customer service for some firms is part of the firm’s intangible assets and can differentiate it from others in the industry. One good customer service experience can change the entire perception a customer holds towards the organization. [3] It is expected that AI ...
PT Bank Rakyat Indonesia (Persero) Tbk (lit. "Indonesian People's Bank"), commonly known as Bank BRI or just BRI, is one of the largest banks in Indonesia. [4] It specialises in small scale and microfinance [5] style borrowing from and lending to its approximately 30 million retail clients through its over 8,600 branches, units and rural service posts.
PT Telekomunikasi Indonesia (Persero) Tbk [2] (lit. ' Telecommunications Indonesia State-owned Public Limited Company ' [2]) officially shortened into PT Telkom Indonesia (Persero) Tbk, also simply known as Telkom, is an Indonesian multinational telecommunications conglomerate [4] with its corporate headquarters in Bandung and its operational headquarters in the Telkom Landmark Complex in ...
In this period, Pegadaian has several times changed status, namely as a Perusahaan Negara (PN) since January 1, 1961, then by Regulation No.7/1969 a Bureau Company (Testament), and then based on Government Regulation. 10/1990 (as amended by Government Regulation No.103/2000) changed again into Perusahaan Umum (Perum). Later in 2011, the status ...
This included embedding sales force automation or extended customer service (e.g. inquiry, activity management) as CRM features in their ERP. Customer relationship management was popularized in 1997 due to the work of Siebel, Gartner, and IBM. Between 1997 and 2000, leading CRM products were enriched with shipping and marketing capabilities. [15]
PT Indonesia AirAsia, operating as Indonesia AirAsia, is an Indonesian low-cost airline based in Tangerang, Banten. It operates scheduled domestic and international services and is an Indonesian associate carrier of the Malaysian AirAsia .