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2. Amazon customer service workers are scared AI will replace ...

   www.aol.com/finance/amazon-customer-workers...

   Workers across the U.S. are worried that they could be replaced by AI, and a new feature story about Amazon from Fortune ’s Jason Del Rey shows what those fears look like up close. The company ...

3. Layoffs, abusive calls, and AI fears: Inside the front lines ...

   www.aol.com/finance/layoffs-abusive-calls-ai...

   At the lower level, Amazon customer service agents, or CSAs, get paid hourly (from just north of $15 to a couple of dollars over $20 in the U.S.) to respond by phone, email, chat, and social to ...

4. Amazon axed more than 100 customer service managers in ... - AOL

   www.aol.com/finance/amazon-axed-more-100...

   The cuts affected more than 100 customer service managers working in Level 5 and Level 6 middle management positions both in call centers and virtually. Impacted employees worked mainly in either ...

5. Customer service representative - Wikipedia

   en.wikipedia.org/.../Customer_service_representative

   They may work in an office with a call center or in retail. [ 1][ 2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [ 3]

6. Timeline of Amazon Web Services - Wikipedia

   en.wikipedia.org/.../Timeline_of_Amazon_Web_Services

   2006. August 25. Product (compute) Amazon launches Amazon Elastic Compute Cloud (EC2), which forms a central part of Amazon.com's cloud-computing platform, Amazon Web Services (AWS), by allowing users to rent virtual computers on which to run their own computer applications.

7. Amazon (company) - Wikipedia

   en.wikipedia.org/wiki/Amazon_(company)

   Amazon Maritime, Inc. holds a Federal Maritime Commission license to operate as a non-vessel-owning common carrier (NVOCC), which enables the company to manage its shipments from China into the United States. [114] Amazon Pharmacy is an online delivery service dedicated to prescription drugs, launched in November 2020. The service provides ...

8. History of Amazon - Wikipedia

   en.wikipedia.org/wiki/History_of_Amazon

   History of Amazon. Jeff Bezos, who founded Amazon in his Bellevue, Washington garage in 1994. Amazon is an American multinational technology company which focuses on e-commerce, cloud computing, and digital streaming. It has been referred to as "one of the most influential economic and cultural forces in the world", [ 1] and is one of the world ...

9. Amazon Putting Pieces in Place to Offer Satellite Internet ...

   www.aol.com/amazon-putting-pieces-place-offer...

   After years of delays, in October 2023 Amazon (NASDAQ: AMZN) took its first step toward offering its very own satellite internet service. Competing with SpaceX's Starlink, Amazon launched a pair ...