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Macy's Credit Customer Service 888-257-6757. Mon-Sun 9 AM–12 AM ET. TDD/TTY for the Hearing Impaired 711. Calls are monitored or recorded for quality assurance purposes. If you need Macy's Customer Service for an order related question or concern please call 800-289-6229.
Contact Credit Customer Service. Where can I check the credit limit or available credit for my Macy’s Credit Card online? How do I dispute Unauthorized or Fraudulent charges on my Macy's Account? Why are some Macy's Credit Cards not red?
Contact Credit Customer Service. Where can I check the credit limit or available credit for my Macy’s Credit Card online? How do I dispute Unauthorized or Fraudulent charges on my Macy's Account? Why are some Macy's Credit Cards not red?
If you have concerns about anyone with access to your Macy’s sign-in seeing your information, you should change the password associated with your Macy’s sign-in, or contact customer service at 1-888-257-6757, TDD/TTY for the Hearing Impaired 711, to discuss additional options.
Customers outside the U.S., Canada & Puerto Rico call collect: 1-727-556-5758. Have your Macy’s account number on hand. You can also request statements & other credit card-related information. Learn about the benefits of applying for a Macy's credit card and how you can save up to 25%.
To get these electronically your device must be capable of printing or storing web pages and/or PDFs and your browser must have 128-bit security. If you want to request a paper copy of these disclosures you can call Macy's Credit Card at 1-888-257-6757 and we will mail them to you at no charge.
The easiest way you can reach the Macy's Credit Card customer service is online, through their live chat feature. Alternatively, you can contact customer service over the phone at (888) 257-6757. They are available from Monday to Sunday 9AM–12AM ET.
Learn how to earn on every purchase with a Macy's card. Compare benefits including Macy's Star Rewards, Star Passes and more.
Apply today for your Macy's Credit Card. Discover the benefits a Citi Macy's Credit Card has to offer.
To pay online, view your account balance, view billing statements, and more, you'll need to add your Macy's Credit Card or Macy's American Express® Card to your macys.com account using your account number, your name as it appears on your card, or statement, the card’s security code and the last four digits of your Social Security number.