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Incident management (IcM) is a term describing the activities of an organization to identify, analyze, and correct hazards to prevent a future re-occurrence. If not managed, an incident can escalate into an emergency, crisis or disaster. Incident management is therefore the process of limiting the potential disruption caused by such an event ...
Incident management ( IM) is an IT service management (ITSM) process area. [ 1] The first goal of the incident management process is to restore a normal service operation as quickly as possible and to minimize the impact on business operations, thus ensuring that the best possible levels of service quality and availability are maintained.
Business continuity planning life cycle. Business continuity may be defined as "the capability of an organization to continue the delivery of products or services at pre-defined acceptable levels following a disruptive incident", [1] and business continuity planning [2] [3] (or business continuity and resiliency planning) is the process of creating systems of prevention and recovery to deal ...
The National Incident Management System ( NIMS) is a standardized approach to incident management developed by the United States Department of Homeland Security. The program was established in March 2004, [ 1] in response to Homeland Security Presidential Directive -5, [ 1][ 2] issued by President George W. Bush.
Incident Command System. ICS basic organization chart (ICS-100 level depicted) The Incident Command System ( ICS) is a standardized approach to the command, control, and coordination of emergency response providing a common hierarchy within which responders from multiple agencies can be effective. [ 1]
This information is gathered by the Incident Management Team (IMT) to develop the Action Plan (AP). Action Plan. The Action Plan (AP) is a template for ensuring that the IMT and all agencies involved in the response have a consistent approach to the incident. It is the single plan that all agencies and responders work to. Resource Request Task Plan
IAP: Acronym, "Incident Action Plan" A plan consisting of the strategic goals, tactical objectives, and support requirements for the incident. All incidents require an action plan. For simple incidents, the action plan is not usually in written form, while large/complex incidents require the action plan to be documented in writing.
IT disaster recovery (also, simply disaster recovery (DR)) is the process of maintaining or reestablishing vital infrastructure and systems following a natural or human-induced disaster, such as a storm or battle. DR employs policies, tools, and procedures with a focus on IT systems supporting critical business functions. [ 1]