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Fire TV Support. Get help setting up and troubleshooting common issues with Fire TV devices. Can't Connect Your Fire TV Device to Wi-Fi. Try these troubleshooting steps if you can't connect to Wi-Fi, your videos are buffering, or you see "Home is Currently Unavailable."
Connect the USB cable to the power adapter and the Stick. Plug in the Stick to the TV's HDMI port. Use the HDMI extender cable if it's difficult to plug the Stick into the TV's HDMI port. Plug in the power adapter to the wall. Avoid plugging the USB cable directly into the TV. Turn on your TV and switch to the correct HDMI input.
Need help with your Amazon devices and digital services, including Prime Video, Fire TV, Kindle, Alexa and Echo, Amazon Music, Amazon Games, and Smart Home devices? Visit the Amazon device and digital services help portal to set up your device, troubleshoot issues, or manage your account. You also have options to solve issues via online chat ...
Set Up Your Fire TV Stick. Set Up Your Fire TV Stick 4K (2nd Generation) Set Up Your Fire TV Stick 4K Max (2nd Generation) Set Up Your Fire TV Cube. Set Up Your Fire TV Smart TV. Set Up Your In-Car Entertainment with Fire TV built-in. Set Up Amazon Fire TV Soundbar. Register Your Soundbar with Fire TV built-in to Your Amazon Account.
Visit the Amazon Customer Service site to find answers to common problems, use online chat, or call customer service phone number at 1-888-280-4331 for support.
The first-ever streaming stick with Fire TV Ambient Experience lets you display over 2,000 pieces of museum-quality art and photography. Fire TV Stick 4K Max has 16GB of storage—double that of Fire TV Stick 4K and our other streaming sticks, for even more apps, games and downloads. Stream more than 1.5 million movies and TV episodes.
Restart your Fire TV device, unplug the device, wait 1 minute, and then plug it back in. Check the network status on your Fire TV device: Go to Settings . Select Network . Find your network name. Press Play/Pause on your remote to see your network status and follow the recommended steps.
Amazon Fire TV Stick, HD, sharp picture quality, fast streaming, free & live TV, Alexa Voice Remote with TV controls. Also available for up to $5.00 less when you purchase a pre-owned device. Tested by Amazon. 50% more powerful than the previous generation for fast streaming in Full HD. Includes Alexa Voice Remote with power and volume buttons.
To factory reset your Fire TV device with your remote: If needed, safely eject expandable storage. Press and hold the Back button and the right side of the navigation circle together for 10 seconds. On the TV screen, choose to continue or cancel the factory reset. If you don't choose, the device resets automatically after several more seconds.
New Voice Remote Replacement for FireStick 2rd Gen (L5B83H), with TV Remote Case Cover Green (Glow in The Dark), Fit for Smart TV 3rd/ 2rd Gen, TV Stick/ 4K Max, Lite, Cube (1st Gen & 2nd Gen) 392. 200+ bought in past month. $1399. List: $15.99. FREE delivery Wed, Jul 3 on $35 of items shipped by Amazon. Or fastest delivery Tue, Jul 2.