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2. Amazon axed more than 100 customer service managers in CEO ...

   www.aol.com/finance/amazon-axed-more-100...

   Amazon on Wednesday slashed layers of middle management in some of its customer service divisions as part of an organizational restructuring, Fortune has learned. The cuts affected more than 100 ...

3. List of Amazon locations - Wikipedia

   en.wikipedia.org/wiki/List_of_Amazon_locations

   List of Amazon locations. Amazon's Day 1 building in Seattle. Doppler building in Seattle. re:Invent in Seattle. Amazon Spheres in Seattle. Amazon is an American technology company that has a multinational presence with offices and facilities around the world. The company is based in Seattle, Washington and has over 1,600,000 employees globally ...

4. Amazon customer service workers are scared AI will replace ...

   www.aol.com/finance/amazon-customer-workers...

   Workers across the U.S. are worried that they could be replaced by AI, and a new feature story about Amazon from Fortune ’s Jason Del Rey shows what those fears look like up close. The company ...

5. Layoffs, abusive calls, and AI fears: Inside the front lines ...

   www.aol.com/finance/layoffs-abusive-calls-ai...

   At the lower level, Amazon customer service agents, or CSAs, get paid hourly (from just north of $15 to a couple of dollars over $20 in the U.S.) to respond by phone, email, chat, and social to ...

6. Amazon (company) - Wikipedia

   en.wikipedia.org/wiki/Amazon_(company)

   Amazon was founded on July 5, 1994, by Jeff Bezos in Bellevue, Washington. [6] The company originally started as an online marketplace for books but gradually expanded its offerings to include a wide range of product categories. This diversification led to it being referred to as "The Everything Store". [7]

7. Customer service representative - Wikipedia

   en.wikipedia.org/wiki/Customer_service...

   They may work in an office with a call center or in retail. [1] [2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [3]