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Cold calling. Cold calling is the solicitation of business from potential customers who have had no prior contact with the salesperson conducting the call. [ 1][ 2] It is an attempt to convince potential customers to purchase either the salesperson's product or service. Generally, it is referred as an over-the-phone process, making it a source ...
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Telemarketing. Telemarketing (sometimes known as inside sales, [1] or telesales in the UK and Ireland) is a method of direct marketing in which a salesperson solicits prospective customers to buy products, subscriptions or services, either over the phone or through a subsequent face to face or web conferencing appointment scheduled during the call.
A telephone keypad is a keypad installed on a push-button telephone or similar telecommunication device for dialing a telephone number. It was standardized when the dual-tone multi-frequency signaling (DTMF) system was developed in the Bell System in the United States in the 1960s – this replaced rotary dialing, that had been developed for ...
Cold calling may be done in person, by phone, letter, or email. [2] According to the legal brief filed by a plaintiff in one of the class-action cases, cold calling is an effective method of recruiting for the high-technology sector because "employees of other [high-technology] companies are often unresponsive to other recruiting strategies...
A collect call service operates under 800 Reverse (operated by Reverse Corp Ltd),[12]in the Republic of Ireland. It offers reverse charge calls from any fixed line phone, pay phone and most mobile phones (even if the prepaid credit has run out), to most fixed land line and mobile phones in the Republic of Ireland.[13]
Pocket dialing (also known as pocket calling or butt dialing) is the accidental placement of a call on a mobile phone or cordless phone located in a person's pocket or handbag. The recipient of the call typically hears random background noise when answering the phone. If the caller remains unaware, the recipient will sometimes overhear whatever ...
A hotline is a point-to-point communications link in which a call is automatically directed to the preselected destination without any additional action by the user when the end instrument goes off-hook. [ 2] An example would be a phone that automatically connects to emergency services on picking up the receiver.