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‘The customer is the loser’ in the new hotel industry, where the rooms are dirtier, the prices are higher and you’re getting less service, analyst says Irina Ivanova October 21, 2023 at 7:00 AM
The American Hotel and Lodging Association (AHLA; formerly the American Hotel and Motel Association, and before that American Hotel Association) is an industry trade group with thousands of members including hotel brands, owners, management companies, Real Estate Investment Trusts (REITs), independent hotels, bed and breakfasts, state hotel associations and industry partners and suppliers.
Hospitality law is a legal and social practice related to the treatment of a person's guests or those who patronize a place of business. Related to the concept of legal liability, hospitality laws are intended to protect both hosts and guests against injury, whether accidental or intentional.
Employees working in the front desk will also help customers with problems and complaints. [4] The front office in the hotel industry, also called the reception area, which the receptionist is the one who get in touch with the customers, most importantly, confirm their reservation and answering their questions. [5]
September 25, 2024 at 5:09 PM. Thousands more hotel workers in the U.S. have gone on strike this week as negotiations between the UNITE HERE labor union and major hotel chains over pandemic ...
In the three years since America’s leisure industry was nearly killed off by the pandemic, it has come roaring back: Hotels are fully booked, room prices in some regions are nearly double what ...
STR, Inc. is a subsidiary of CoStar Group that provides market data on the hotel industry worldwide, including supply and demand and market share data. The company has a corporate headquarters in Hendersonville, Tennessee, an international headquarters in London, England and offices in Italy, Dubai, Brazil, Singapore, Tokyo, Jakarta, Sydney, and Beijing.
A CNN investigation found that Airbnb consistently fails to protect its guests despite knowing hidden cameras are a persistent concern within its industry. Airbnb’s corporate strategies ...