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Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [1] but towards the end, the idea of a well-performed service is that of increasing revenues.
For example, if you work in tech, particularly in roles susceptible to automation, such as customer service or data entry, it might be time to upskill or transition into areas of tech that are ...
Resumes have expanded in recent years. The average resume has nearly doubled from one page to two, and the average word count has increased from 312 words in 2018 to 503 in 2023, according to a ...
Résumé. An example of a résumé with a common format with the name John Doe. A résumé, sometimes spelled resume (or alternatively resumé), [a][1] is a document created and used by a person to present their background, skills, and accomplishments. Résumés can be used for a variety of reasons, but most often they are used to secure new ...
[1] [2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [3] Qualifications include good communication, problem-solving, and computer skills. [1]
Though CrowdStrike issued a fix within an hour, some customers struggled for weeks to resume business as usual. In fact, insurance company Parametrix estimated the outage may have cost Fortune 500 ...
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