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Call us at 855-423-3729 between the hours of 8:00 am and 11:00 pm Eastern Time seven days a week. Chat with us between the hours of 7:00 am and 7:30 pm Eastern Time Monday - Friday. Receiving a callback. When you call the number above, you will receive an estimated wait time.
What would you like to contact us about? Based on your issue, we’ll recommend an option to get in touch with us to best help you with your case! For faster service, please sign in to your account. Affirm Card. Affirm Loan Statements. About Affirm. Disputes. Credit reporting.
Hi, how can we help? Get help by topic. About Affirm Get to know the basics. Account & security Manage and protect your account. Payments Understand balances and schedules. Disputes & refunds Fix order issues and returns. Learn how Affirm works.
If you’ve legally changed your name, or if you need to edit it for other reasons, you can call us at 855-423-3729 between the hours of 8:00 am and 11:00 pm, Eastern Time, seven days a week. For more information, visit this article.
We investigate claims of unauthorized activity and will make sure you’re not held responsible for any purchases we find are not authorized. To report fraud or anything that looks suspicious, tap or click the 'Contact us' button below.
If you recently changed your phone number, you'll need to update it before you can sign in. If that doesn't fix your issue, click or tap 'Contact Us' below and we'll get back to you as soon as we can.
Contact the store directly where you made your purchase to confirm the refund. Affirm can't issue refunds or cancellations without confirmation from the store. They can let you know if a return is possible and how much the refund will be, according to their own return policy.
If you need to dispute a purchase related to your Affirm Card, tap or click the Affirm Card Dispute button below to submit your dispute. Make sure you are logged in to your Affirm account to successfully submit the dispute.
Tap the Card icon at the bottom on your screen. Review Affirm’s Terms of Service, E-SIGN Disclosure, and Privacy Policy. Confirm if your address and information is correct. Enter your phone number. Enter the verification code that is sent to your phone (if requested). Create your 4-digit passcode.
legal-representation-support. Answer. Affirm is unable to accept service of summonses, complaints, subpoenas and/or other legal documents via email or mail sent directly to our offices. All such legal documents should be served on Affirm’s agent for service of process. CT Corporation System.