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A bulletin board system (BBS), also called a computer bulletin board service (CBBS), [1] is a computer server running software that allowed users to connect to the system using a terminal program. Once logged in, the user could perform functions such as uploading and downloading software and data, reading news and bulletins, and exchanging ...
Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [1] but towards the end, the idea of a well-performed service is that of increasing revenues.
The customer is always right. " The customer is always right " is a motto or slogan which exhorts service staff to give a high priority to customer satisfaction. It was popularised by pioneering and successful retailers such as Harry Gordon Selfridge, John Wanamaker and Marshall Field. They advocated that customer complaints should be treated ...
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The Wikipedia Village Pump is a forum used to discuss improvements on Wikipedia. An Internet forum, or message board, is an online discussion site where people can hold conversations in the form of posted messages. [1] They differ from chat rooms in that messages are often longer than one line of text, and are at least temporarily archived.
A bulletin board (pinboard, pin board, noticeboard, or notice board in British English) is a surface intended for the posting of public messages, for example, to advertise items wanted or for sale, announce events, or provide information. Bulletin boards are often made of a material such as cork to facilitate addition and removal of messages ...
BBCode. BBCode ("Bulletin Board Code") is a lightweight markup language used to format messages in many Internet forum software. It was first introduced in 1998. The available "tags" of BBCode are usually indicated by square brackets ([ and ]) surrounding a keyword, and are parsed before being translated into HTML. [1]
They may work in an office with a call center or in retail. [1][2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [3]