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The customer is always right. " The customer is always right " is a motto or slogan which exhorts service staff to give a high priority to customer satisfaction. It was popularised by pioneering and successful retailers such as Harry Gordon Selfridge, John Wanamaker and Marshall Field. They advocated that customer complaints should be treated ...
Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [1] but towards the end, the idea of a well-performed service is that of increasing revenues.
A bulletin board (pinboard, pin board, noticeboard, or notice board in British English) is a surface intended for the posting of public messages, for example, to advertise items wanted or for sale, announce events, or provide information. Bulletin boards are often made of a material such as cork to facilitate addition and removal of messages ...
A bulletin board system (BBS), also called a computer bulletin board service (CBBS), [1] is a computer server running software that allowed users to connect to the system using a terminal program. Once logged in, the user could perform functions such as uploading and downloading software and data, reading news and bulletins, and exchanging ...
Quality, cost, delivery (QCD), sometimes expanded to quality, cost, delivery, morale, safety (QCDMS), [1] is a management approach originally developed by the British automotive industry. [2] QCD assess different components of the production process and provides feedback in the form of facts and figures that help managers make logical decisions ...
Censorship came to British America with the Mayflower "when the governor of Plymouth, Massachusetts, William Bradford learned [in 1629] [4] that Thomas Morton of Merrymount, in addition to his other misdeed, had 'composed sundry rhymes and verses, some tending to lasciviousness' the only solution was to send a military expedition to break up Morton's high-living."
Harry S. Truman (May 8, 1884 – December 26, 1972) was the 33rd president of the United States, serving from 1945 to 1953.A member of the Democratic Party, he served as a United States senator from Missouri from 1935 to 1945 and briefly in 1945 as the 34th vice president under Franklin D. Roosevelt.
Dunning is the process of methodically communicating with customers to ensure the collection of accounts receivable. Communications progress from gentle reminders to threatening letters and phone calls and more or less intimidating location visits as accounts become more overdue. Laws in each country regulate the form that dunning can take. It ...