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  2. GEICO - Wikipedia

    en.wikipedia.org/wiki/GEICO

    The Government Employees Insurance Company ( GEICO / ˈɡaɪkoʊ /) is an American auto insurance company headquartered in Chevy Chase, Maryland. In addition to auto insurance, GEICO provides motorcycle, ATV, RV, boat, snowmobile, travel, pet, event, homeowner, renter, and jewelry insurance options. [ 4] It is the second largest auto insurer in ...

  3. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [ 9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [ 9] These services may even be provided at the place in which the customer makes use of ...

  4. IT disaster recovery - Wikipedia

    en.wikipedia.org/wiki/IT_disaster_recovery

    IT service continuity (ITSC) is a subset of BCP, [4] which relies on the metrics (frequently used as key risk indicators) of recovery point/time objectives. It encompasses IT disaster recovery planning and the wider IT resilience planning .

  5. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [ 1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

  6. Customer service representative - Wikipedia

    en.wikipedia.org/.../Customer_service_representative

    They may work in an office with a call center or in retail. [ 1][ 2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [ 3]

  7. How the Russian prisoner swap that freed Gershkovich, Whelan ...

    www.aol.com/news/russian-prisoner-swap-freed...

    The largest prisoner exchange with Russia since the Cold War took months of detailed negotiations that directly involved the president, government officials told ABC News. The deal, which freed ...

  8. GEICO Cavemen - Wikipedia

    en.wikipedia.org/wiki/GEICO_Cavemen

    The GEICO Cavemen are trademarked characters of the auto insurance company GEICO, used in a series of television advertisements that aired beginning in 2004. The campaign was created by Joe Lawson and Noel Ritter while working at The Martin Agency. According to an episode of the public radio show 99% Invisible, "It's so easy a caveman could do ...

  9. Résumé - Wikipedia

    en.wikipedia.org/wiki/Résumé

    An example of a résumé with a common format with the name John Doe. [ 1] A résumé, sometimes spelled resume (or alternatively resumé ), [ a][ 2] is a document created and used by a person to present their background, skills, and accomplishments. Résumés can be used for a variety of reasons, but most often they are used to secure new ...