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Learn how to log in to your existing Nintendo Account with different methods, such as email, sign-in ID, password, passkey, Google account, or Apple ID. Find solutions for common sign-in issues, such as verification codes, 2-step verification, or passkey problems.
Learn how to set or update your sign-in ID for your Nintendo Account, which you can use to sign in to various Nintendo services. Follow the steps for standard or child accounts and verify your identity with password, passkey, email or backup code.
Learn how to recover your email address, password, or sign-in ID for your Nintendo Account or a child account. Follow the steps for general or child accounts and find links to other helpful resources.
Nintendo discontinued the use of Nintendo Network ID (NNID) to sign in to Nintendo Account due to unauthorized access incidents. Learn how to access your account, link or unlink NNID, and protect your data with 2-Step Verification.
Learn how to make a new Nintendo Account for using online services, software purchases, and the My Nintendo loyalty program. Follow the steps to enter your information or use a Google or Apple ID, and verify your email address.
Learn how to create, manage, and use a Nintendo Account for online services, web services, and smart-device applications. Find answers to common questions about account setup, access, security, family groups, and more.
Learn how to unlink your Nintendo Account from an Epic Games account used for software published by Epic Games, such as Fortnite and Fall Guys. You can unlink the accounts by visiting the Epic Games website or by starting a game on your Nintendo Switch console.
My Nintendo is a service that connects your Nintendo experiences and lets you earn points and rewards. Learn how to sign in, create an account, redeem points, and more.
Learn how to register, review, or remove a passkey for your Nintendo Account to enhance security and convenience. A passkey is a device-based authentication method that can replace your email or password when signing in.
Learn how to troubleshoot common problems when signing in to your Nintendo Account, such as forgetting your password, using 2-step verification, or using a passkey. Find links to more detailed articles and solutions for each issue.