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If you’re having an issue with an order and can’t find an answer in our help center, you can contact phone support 24/7 at 800-253-9377.
Call customer support at 1-800-253-9377. If you're a driver, tap Help in the driver app, choose your issue, then tap Call Support. To chat with customer support, in the app go to Account → Help → Help With an Order. Select an order, then your issue, to connect.
Explore Uber help resources or contact us to resolve issues with our products and services including Uber Rides, Uber Eats, Uber for Business or driver issues.
How to contact Uber Eats directly in several ways. If you're having a more unique or serious issue, you can also contact Uber Eats through email, by phone, or on Twitter.
You do have the ability to reach an Uber Eats customer service representative by picking up the phone and calling 1 (800) 253-6882. Generally, you’ll be able to reach a representative pretty quickly, although there may be a brief hold at first while your call is being routed.
Find the best restaurants that deliver. Get contactless delivery for restaurant takeout, groceries, and more! Order food online or in the Uber Eats app and support local restaurants.
Phone Support for Instant Help: This is arguably the quickest way. If you’re a customer, access the ‘Help’ section in the app, and you should find an option to call Uber Eats. For partners or restaurants, there’s a dedicated line available. Uber Eats Support Email: If your concern isn’t urgent, emailing might be a viable option.
Generally speaking it takes about twenty-four hours for them to respond.t; Second, you can contact their support page on the actual website, or send an email to eats@uber.com. Alternatively you can reach out via email especially if it has to do with your account or an issue to do with your account or orders. ... Use the customer service contact ...
Our phone support team is available 24/7 to assist you with some of the issues you may be experiencing on the Uber platform.
Uber Eats Customer Service. If you have an issue with an Uber Eats order, open the Uber Eats app on your smartphone. Tap on the profile icon in the bottom-right corner. Scroll down and select “Help.” Choose the option that best matches your issue, such as “Help with an order” or “Help with a Pick-Up order.”