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  2. Service-level agreement - Wikipedia

    en.wikipedia.org/wiki/Service-level_agreement

    A service-level agreement is an agreement between two or more parties, where one is the customer and the others are service providers. This can be a legally binding formal or an informal "contract" (for example, internal department relationships). The agreement may involve separate organizations or different teams within one organization.

  3. Request for proposal - Wikipedia

    en.wikipedia.org/wiki/Request_for_proposal

    A request for association (RFA), also known as request for partnership or request for alliance, is a proposal from one party to another for acting together (usually in business) and sharing the benefits of this joint action. A request for expression (s) of interest (RFEI), is part of the EOI (expression of interest) discovery process in order ...

  4. First article inspection - Wikipedia

    en.wikipedia.org/wiki/First_article_inspection

    First article inspection. A First Article Inspection ( FAI) is a production validation process for verifying that a new or modified production process produces conforming parts that meet the manufacturing specification detailed in technical or engineering drawings. Typically, a supplier performs the FAI and the purchaser reviews the report.

  5. Press release - Wikipedia

    en.wikipedia.org/wiki/Press_release

    A press release (also known as a media release) is an official statement delivered to members of the news media for the purpose of providing information, creating an official statement, or making an announcement directed for public release. Press releases are also considered a primary source, meaning they are original informants for information.

  6. Work order - Wikipedia

    en.wikipedia.org/wiki/Work_order

    A work order is usually a task or a job for a customer, that can be scheduled or assigned to someone. [1] Such an order may be from a customer request or created internally within the organization. Work orders may also be created as follow ups to inspections or audits. A work order may be for products or services.

  7. Product requirements document - Wikipedia

    en.wikipedia.org/wiki/Product_requirements_document

    Marketing. A product requirements document ( PRD) is a document containing all the requirements for a certain product. It is written to allow people to understand what a product should do. A PRD should, however, generally avoid anticipating or defining how the product will do it in order to later allow interface designers and engineers to use ...

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