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  2. Journal of Marketing - Wikipedia

    en.wikipedia.org/wiki/Journal_of_Marketing

    The Journal of Marketing is a bimonthly scholarly journal that publishes peer-reviewed research in marketing. It is published by the American Marketing Association. Established in 1936, It is the fourth-oldest major journal covering marketing issues; others include the Harvard Business Review (1920), the Journal of Retailing (1925), and the ...

  3. Journal of Marketing Research - Wikipedia

    en.wikipedia.org/wiki/Journal_of_Marketing_Research

    Journal of Marketing Research is a bimonthly peer-reviewed academic journal published by the American Marketing Association. It was established in 1964 and covers all aspects of marketing research. [1] [2] [3] According to the Journal Citation Reports, the journal has a 2020 impact factor of 5.000. [4] The founding editor was Robert Ferber .

  4. American Marketing Association - Wikipedia

    en.wikipedia.org/wiki/American_Marketing_Association

    American Marketing Association. The American Marketing Association ( AMA) is a professional association for marketing professionals with 30,000 members as of 2012. It has 76 professional chapters and 250 collegiate chapters across the United States. [ 1][non-primary source needed] The AMA was formed in 1937 (87 years ago) from the merger of two ...

  5. Net promoter score - Wikipedia

    en.wikipedia.org/wiki/Net_promoter_score

    Net promoter score. Net promoter score ( NPS) is a market research metric that is based on a single survey question asking respondents to rate the likelihood that they would recommend a company, product, or a service to a friend or colleague. [ 1] The NPS is a proprietary instrument developed by Fred Reichheld, who owns the registered NPS ...

  6. Journal ranking - Wikipedia

    en.wikipedia.org/wiki/Journal_ranking

    Journal ranking is widely used in academic circles in the evaluation of an academic journal 's impact and quality. Journal rankings are intended to reflect the place of a journal within its field, the relative difficulty of being published in that journal, and the prestige associated with it.

  7. Customer satisfaction - Wikipedia

    en.wikipedia.org/wiki/Customer_satisfaction

    Customer satisfaction is a term frequently used in marketing to evaluate customer experience. It is a measure of how products and services supplied by a company meet or surpass customer expectation. Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience with a firm, its products ...

  8. Journal of Marketing Management - Wikipedia

    en.wikipedia.org/wiki/Journal_of_Marketing...

    The Journal of Marketing Management is a peer-reviewed academic journal covering the field of marketing. The journal is owned by Westburn Publishers and published by Routledge. The editor-in-chief is Mark Tadajewski ( University of York ). It is the official journal of the United Kiingdom's Academy of Marketing [1] and was established in 1985 ...

  9. Journal of the Academy of Marketing Science - Wikipedia

    en.wikipedia.org/wiki/Journal_of_the_Academy_of...

    The Journal of the Academy of Marketing Science is a bimonthly peer-reviewed academic journal about marketing. Since June 2024, Stephanie M. Noble and Charles H. Noble (both University of Tennessee) serve as joint editors-in-chief. [ 1] In 2010, the journal changed publication frequency from quarterly to bimonthly.