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User Reviews and Recommendations of Best Restaurants, Shopping, Nightlife, Food, Entertainment, Things to Do, Services and More at Yelp.
Yelp relies on both consumers and business owners to report reviews that they believe violate our policies, and all flagged content is evaluated by our moderators. More than 218,600 reported reviews were removed by Yelp’s moderators in 2021.
Find a business to review. Review anything from your favorite patio spot to your local flower shop. Visited one of these places recently? We’re out of suggestions for you right now. Keep on using Yelp and we’ll have some more for you soon.
Users have posted 244 million cumulative reviews on Yelp6, and many of them are using Yelp while they’re on the go—33 million devices have the Yelp app installed. Customers are also looking to get in touch with businesses directly.
Consumers value review quality over quantity. For an overwhelming majority of people surveyed, their ideal review includes a description of someone’s experience. 97% of respondents believe that written reviews, alongside a star rating, are the most helpful type of online review of a local business.
More than 100 million consumers checked ratings for companies in 97 U.S. and international markets in just the first three months of this year, according to Yelp. Some 2 million households...
Yelp strictly prohibits incentivizing or offering payment for reviews, as this behavior misleads consumers, artificially inflates ratings and is unfair to businesses who rightfully earn their great reputations on Yelp.
There is no doubt that COVID-19 has made it not only difficult for consumers to experience local businesses in-person, but it has also made it difficult for consumers to document those experiences. If you’re someone who would love some tips on how to write an informative, yet positive Yelp review following the pandemic then continue reading ...
This year, Nielsen conducted a new survey, polling more than 1,000 U.S. adults who use user reviews sites, and dug further to find the answer to a question business owners have been asking us for years: How does Yelp compare to other online review sites?
Responding to reviews is a great way to join the conversation with your customers online. It helps reflect your customer service practices, builds buying confidence in consumers, and improves the customer experience. To respond to your Yelp reviews, log in to your Yelp for Business account or download the Yelp for Business mobile app.