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ResellerRatings is an online ratings site where consumers submit ratings and reviews of online retailers, and online retailers participate to respond to reviewers and to gather reviews from their customers post-purchase. As of July 11, 2017, the site had over 6.2 million user-submitted reviews for 202,000 stores.
[21] [22] [23] Trustpilot has a licensing agreement with Google, allowing Trustpilot reviews to be listed as Google Seller Ratings, or “Google Stars.” [24] It employs about 700 people and roughly 1,000,000 new reviews are posted each month. [2] It has published 50 million reviews about more than 228,000 brands [25]
Reputation system. A reputation system is a program or algorithm that allow users of an online community to rate each other in order to build trust through reputation. Some common uses of these systems can be found on E-commerce websites such as eBay, Amazon.com, and Etsy as well as online advice communities such as Stack Exchange. [1]
Customer review. A customer review is an evaluation of a product or service made by someone who has purchased and used, or had experience with, a product or service. Customer reviews are a form of customer feedback on electronic commerce and online shopping sites. There are also dedicated review sites, some of which use customer reviews as well ...
Sitejabber. Sitejabber is an AI-enabled platform that allows businesses and buyers to interact through online reviews. [1][2] Sitejabber was founded in 2007 in San Francisco, California and has been described as "the Yelp for websites and online businesses". [3] Sitejabber rebranded the reputation management platform part of its service in 2023 ...
eBay has a seller rating that attempts to represent trustworthiness of a seller. A negative rating of 1% can decrease the selling price of an item by 4%. [1]Google's PageRank is a measure of popularity of a site, and for individual blogs, gives a rating of this, and as a result, of the bloggers themselves.
Brushing (e-commerce) In e-commerce, brushing, also called "review brushing", [1] is a deceitful technique sometimes used in e-commerce to boost a seller's ratings by creating fake orders, [2][3][4][5] which are either shipped to an accomplice or to an unsuspecting member of the public. Most e-commerce sites rate sellers by multiple criteria ...
Yelp Inc. is an American company that develops the Yelp.com website and the Yelp mobile app, which publishes crowd-sourced reviews about businesses. It also operates Yelp Guest Manager, a table reservation service. It is headquartered in San Francisco. Yelp was founded in 2004 by former PayPal employees Russel Simmons and Jeremy Stoppelman.