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They may work in an office with a call center or in retail. [ 1][ 2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [ 3]
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Amazon websites are country-specific (for example, amazon.com for the US and amazon.co.uk for UK) though some offer international shipping. [ 47 ] Visits to amazon.com grew from 615 million annual visitors in 2008, [ 48 ] to more than 2 billion per month in 2022.
India, China and the Philippines are major powerhouses in the industry. In 2017, in India, the BPO industry generated US$30 billion in revenue according to the national industry association. [204] The BPO industry is a small segment of the total outsourcing industry in India. The BPO industry workforce in India is expected to shrink by 14% in 2021.
August 6, 2024 at 9:47 AM. By Aditya Kalra and Munsif Vengattil. NEW DELHI (Reuters) - Amazon.com India's country head Manish Tiwary has resigned after an eight-year stint and will leave the e ...
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List of Amazon locations. Amazon's Day 1 building in Seattle. Doppler building in Seattle. re:Invent in Seattle. Amazon Spheres in Seattle. Amazon is an American technology company that has a multinational presence with offices and facilities around the world. The company is based in Seattle, Washington and has over 1,600,000 employees globally ...
Citing internal messages, Business Insider reported earlier Amazon employees who refuse to relocate near main offices of their teams are being told they either have to find a new job internally or ...