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  2. Amazon axed more than 100 customer service managers in CEO ...

    www.aol.com/finance/amazon-axed-more-100...

    The cuts affected more than 100 customer service managers working in Level 5 and Level 6 middle management positions both in call centers and virtually. Impacted employees worked mainly in either ...

  3. Amazon customer service workers are scared AI will replace ...

    www.aol.com/finance/amazon-customer-workers...

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  4. Layoffs, abusive calls, and AI fears: Inside the front lines ...

    www.aol.com/finance/layoffs-abusive-calls-ai...

    The Amazon managers who were laid off are salaried employees who might make somewhere between $60,000 and $80,000 a year in the U.S in base pay if they were promoted internally.

  5. Amazon Labor Union - Wikipedia

    en.wikipedia.org/wiki/Amazon_Labor_Union

    The Amazon Labor Union (ALU) is a labor union specifically for Amazon workers, created on April 20, 2021. [1] On April 1, 2022, the Amazon workers at a warehouse in Staten Island, JFK8, backed by the ALU became the first unionized Amazon workers recognized by the National Labor Relations Board. [2] In June 2024 the union became affiliated with ...

  6. List of counties in Pennsylvania - Wikipedia

    en.wikipedia.org/wiki/List_of_counties_in...

    Contents. List of counties in Pennsylvania. The following is a list of the 67 counties of the U.S. state of Pennsylvania. The city of Philadelphia is coterminous with Philadelphia County, the municipalities having been consolidated in 1854, and all remaining county government functions having been merged into the city after a 1951 referendum ...

  7. Customer service representative - Wikipedia

    en.wikipedia.org/.../Customer_service_representative

    They may work in an office with a call center or in retail. [ 1][ 2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [ 3]

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