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  2. Amazon customer service workers are scared AI will replace ...

    www.aol.com/finance/amazon-customer-workers...

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  3. Amazon axed more than 100 customer service managers in CEO ...

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    The cuts affected more than 100 customer service managers working in Level 5 and Level 6 middle management positions both in call centers and virtually. Impacted employees worked mainly in either ...

  4. Here's how much Amazon would save with St. Joseph County tax ...

    www.aol.com/heres-much-amazon-save-st-090819046.html

    At the high end, Schalliol estimated, the county would collect $1.4 million in taxes and abate about $7.2 million per data center shell each year. If all 16 shells are built, that would add up to ...

  5. Amazon Labor Union - Wikipedia

    en.wikipedia.org/wiki/Amazon_Labor_Union

    The Amazon Labor Union (ALU) is a labor union specifically for Amazon workers, created on April 20, 2021. [1] On April 1, 2022, the Amazon workers at a warehouse in Staten Island, JFK8, backed by the ALU became the first unionized Amazon workers recognized by the National Labor Relations Board. [2] In June 2024 the union became affiliated with ...

  6. Customer service representative - Wikipedia

    en.wikipedia.org/.../Customer_service_representative

    They may work in an office with a call center or in retail. [ 1][ 2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [ 3]

  7. Amazon (company) - Wikipedia

    en.wikipedia.org/wiki/Amazon_(company)

    Amazon Web Services (AWS) is a subsidiary of Amazon that provides on-demand cloud computing platforms and APIs to individuals, companies, and governments, on a metered pay-as-you-go basis. These cloud computing web services provide distributed computing processing capacity and software tools via AWS server farms .

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