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A call centre is an office with the capacity to field many telephone calls for a company. [1] Types of call centre work can include customer service and telemarketing. Factors that have made India attractive as a hub of call centre work from the English-speaking world include its convenient time zone, low labour costs, and large English ...
Ontario (/ ɒ n ˈ t ɛər i oʊ / ⓘ on-TAIR-ee-oh; French:) is the southernmost province of Canada. [9] [note 1] Located in Central Canada, [10] Ontario is the country's most populous province.
In 2014, EDC joined the loan party and announced it would be giving US$500 million to Reliance Industries, the largest private company in India, a move criticized by Maclean's. EDC in 2016 provided $1.2 billion in Canadian dollars in financing, and in 2017, was looking to provide loans worth CAD$1.3 billion to businesses in India. [12]
The Indian Institutes of Technology ( IITs) are a network of engineering and technology institutions in India. Established in 1950, they are under the purview of the Ministry of Education of the Indian Government and are governed by the Institutes of Technology Act, 1961. The Act refers to them as Institutes of National Importance and lays down ...
Managed services is the practice of outsourcing the responsibility for maintaining, and anticipating need for, a range of processes and functions, ostensibly for the purpose of improved operations and reduced budgetary expenditures through the reduction of directly-employed staff. [1] [2] [3] It is an alternative to the break/fix or on-demand ...
Launched. 15 July 2015; 9 years ago. ( 2015-07-15) Status. Active. Website. www .skillindia .gov .in. Skill India or the National Skills Development Mission of India is a campaign launched by Prime Minister Narendra Modi. It is managed by the National Skills Development Corporation of India.
v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...
They may work in an office with a call center or in retail. [1] [2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [3]