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  2. Why 'wardrobing' retail fraud soars in the summer - AOL

    www.aol.com/news/why-wardrobing-retail-fraud...

    A particular type of retail fraud soars during the summer season. “Wardrobing,” in which a shopper buys an expensive item, wears it with the tags on, and then returns the product for a refund ...

  3. Why some retailers are still leaning into returnless refunds

    www.aol.com/finance/why-retailers-still-leaning...

    The expense associated with processing returns is “about a $30 project just on average," Jan Kniffen, CEO of retail consultancy J Rogers Kniffen Worldwide, told Yahoo Finance in a phone interview.

  4. Return fraud - Wikipedia

    en.wikipedia.org/wiki/Return_fraud

    Return fraud is the act of defrauding a retail store by means of the return process.There are various ways in which this crime is committed. For example, the offender may return stolen merchandise to secure cash, steal receipts or receipt tape to enable a falsified return, or use somebody else's receipt to try to return an item picked up from a store shelf.

  5. More US retailers adopt 'keep it' returns policies to shelter ...

    www.aol.com/news/more-us-retailers-adopt-keep...

    The percentage of returns was nearly double pre-pandemic levels last year, standing at 16.5% of total U.S. retail sales - or $816.8 billion worth of goods, according to data from Appriss Retail ...

  6. Retail loss prevention - Wikipedia

    en.wikipedia.org/wiki/Retail_loss_prevention

    Retail loss prevention (also known as retail asset protection) is a set of practices employed by retail companies to preserve profit. [ 1] Loss prevention is mainly found within the retail sector but also can be found within other business environments. Retail loss prevention is geared towards the elimination of preventable loss. [ 2]

  7. Refund theft - Wikipedia

    en.wikipedia.org/wiki/Refund_theft

    Refund theft. Refund theft, also known as refund fraud, refund scam or whitehouse scam, is a crime which involves returning goods ineligible for refund to a retailer in exchange for money or other goods. The goods returned may have been acquired illegally, or they may be discarded damaged goods. Other schemes involve sealing weights or other ...

  8. Retailers are reversing generous returns policies which cost ...

    www.aol.com/finance/retailers-reversing-generous...

    In 2022, the cost of retail returns in the U.S. reached a staggering $817 billion, with a quarter of it stemming from e-commerce. First, there’s obvious profit loss of profit. Let’s say you ...

  9. Consumer protection - Wikipedia

    en.wikipedia.org/wiki/Consumer_protection

    Consumer protection is the practice of safeguarding buyers of goods and services, and the public, against unfair practices in the marketplace. Consumer protection measures are often established by law. Such laws are intended to prevent businesses from engaging in fraud or specified unfair practices to gain an advantage over competitors or to ...

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