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  2. Indonesian State College of Accountancy - Wikipedia

    en.wikipedia.org/wiki/Indonesian_State_College...

    Website. pknstan.ac.id. STAN Polytechnic of State Finance (Indonesian: Politeknik Keuangan Negara STAN; abbreviated as PKN STAN), is a government-affiliated college in Indonesia, located in Banten, in Bintaro Sector V Tangerang Selatan. It offers undergraduate degrees in finance. The curriculum is focused on public finance, with an emphasis on ...

  3. Institute of Indonesia Chartered Accountants - Wikipedia

    en.wikipedia.org/wiki/Institute_of_Indonesia...

    The Institute of Indonesia Chartered Accountants, formerly Indonesian Institute of Accountants or Ikatan Akuntan Indonesia (IAI) is the national organisation of professional accountants in Indonesia. [1][2] IAI is a founding member of the International Federation of Accountants (IFAC) and the ASEAN Federation of Accountants (AFA).

  4. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [1] but towards the end, the idea of a well-performed service is that of increasing revenues.

  5. Accounting - Wikipedia

    en.wikipedia.org/wiki/Accounting

    Accounting, also known as accountancy, is the process of recording and processing information about economic entities, such as businesses and corporations. [1] [2] Accounting measures the results of an organization's economic activities and conveys this information to a variety of stakeholders, including investors, creditors, management, and regulators. [3]

  6. Indonesian language - Wikipedia

    en.wikipedia.org/wiki/Indonesian_language

    Indonesian (Bahasa Indonesia; [baˈhasa indoˈnesija]) is the official and national language of Indonesia. [ 9 ] It is a standardized variety of Malay, [ 10 ] an Austronesian language that has been used as a lingua franca in the multilingual Indonesian archipelago for centuries.

  7. Quality (business) - Wikipedia

    en.wikipedia.org/wiki/Quality_(business)

    In business, engineering, and manufacturing, quality – or high quality – has a pragmatic interpretation as the non-inferiority or superiority of something (goods or services); it is also defined as being suitable for the intended purpose (fitness for purpose) while satisfying customer expectations. Quality is a perceptual, conditional, and ...

  8. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

  9. Customer success - Wikipedia

    en.wikipedia.org/wiki/Customer_success

    Customer success, customer success management, or client advocacy is a business strategy aimed at ensuring that customers achieve their desired outcomes while using a product or service. It involves proactive engagement, personalized support, and ongoing assistance to help customers derive maximum value from their investments, and refers to the ...