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  2. Cognitive behavioral therapy - Wikipedia

    en.wikipedia.org/wiki/Cognitive_behavioral_therapy

    D015928. [ edit on Wikidata] Cognitive behavioral therapy ( CBT) is a psycho-social intervention [1] [2] that aims to reduce symptoms of various mental health conditions, primarily depression and anxiety disorders. [3] Cognitive behavioral therapy is one of the most effective means of treatment for substance abuse and co-occurring mental health ...

  3. Anxiety - Wikipedia

    en.wikipedia.org/wiki/Anxiety

    Anxiety is an emotion which is characterised by an unpleasant state of inner turmoil and includes feelings of dread over anticipated events. [1] [2] [3] Anxiety is different from fear in that fear is defined as the emotional response to a present threat, whereas anxiety is the anticipation of a future one. [4]

  4. Maslow's hierarchy of needs - Wikipedia

    en.wikipedia.org/wiki/Maslow's_hierarchy_of_needs

    Maslow's hierarchy of needs is often represented as a pyramid, with the more basic needs at the bottom. Maslow's hierarchy of needs is an idea in psychology proposed by American psychologist Abraham Maslow in his 1943 paper "A Theory of Human Motivation" in the journal Psychological Review.

  5. Why Ryan Reynolds Believes Anxiety Has Helped Him Become a ...

    www.aol.com/entertainment/why-ryan-reynolds...

    Michael Tran/FilmMagic When it comes to being a dad, Ryan Reynolds sees anxiety as his superpower. “I think [anxiety] makes it better because your focus is less on yourself and more on your kids ...

  6. The Paradox of Choice - Wikipedia

    en.wikipedia.org/wiki/The_Paradox_of_Choice

    BF611 .S38 2004. The Paradox of Choice – Why More Is Less is a book written by American psychologist Barry Schwartz and first published in 2004 by Harper Perennial. In the book, Schwartz argues that eliminating consumer choices can greatly reduce anxiety for shoppers. The book analyses the behavior of different types of people (in particular ...

  7. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...

  8. Social media - Wikipedia

    en.wikipedia.org/wiki/Social_media

    Primary uses are to create brand awareness, engage customers by conversation (e.g., customers provide feedback on the firm) and providing access to customer service. Social media's peer-to-peer communication shifts power from the organization to consumers, since consumer content is widely visible and not controlled by the company.

  9. Customer engagement - Wikipedia

    en.wikipedia.org/wiki/Customer_engagement

    Customer engagement is an interaction between an external consumer/customer (either B2C or B2B) and an organization (company or brand) through various online or offline channels. [citation needed] According to Hollebeek, Srivastava and Chen (2019, p. 166) S-D logic-Definition of customer engagement is "a customer’s motivationally driven ...