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  2. Sujud Sahwi - Wikipedia

    en.wikipedia.org/wiki/Sujud_Sahwi

    Sujud Sahwi. Sujud Sahwi or Sajdah of forgetfulness occurs during the ritual salat prayer. Out of forgetfulness a person can either omit obligatory parts of salat (Qabli) or add to the salat (Ba'adi). In either cases the person corrects his/her salat by doing the Sujud Sahwi.

  3. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...

  4. Sujud - Wikipedia

    en.wikipedia.org/wiki/Sujud

    t. e. ۩ Sujūd ( Arabic: سُجود, [sʊˈdʒuːd] ), or sajdah ( سجدة, pronounced [ˈsadʒda (tu)] ), also known as sijda, sejda or shejda is the act of low bowing or Prostration#Islam to ( God) facing the qiblah (direction of the Kaaba at Mecca ). It is usually done in standardized prayers ( salah ). The position involves kneeling and ...

  5. Customer service representative - Wikipedia

    en.wikipedia.org/wiki/Customer_service...

    Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services. They may work in an office with a call center or in retail.

  6. Customer success - Wikipedia

    en.wikipedia.org/wiki/Customer_success

    Customer success. Customer success, customer success management, or client advocacy is a business strategy aimed at ensuring that customers achieve their desired outcomes while using a product or service. It involves proactive engagement, personalized support, and ongoing assistance to help customers derive maximum value from their investments ...

  7. Customer satisfaction - Wikipedia

    en.wikipedia.org/wiki/Customer_satisfaction

    Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience with a firm, its products, or its services (ratings) exceeds specified satisfaction goals." [1] Enhancing customer satisfaction and fostering customer loyalty are pivotal for businesses, given the significant importance of ...

  8. Customer Service Excellence - Wikipedia

    en.wikipedia.org/wiki/Customer_Service_Excellence

    The Charter Mark was an award demonstrating the achievement of national standard for excellence in customer service in United Kingdom public sector organisations. Introduced in 1991, it was replaced in 2008 by Customer Service Excellence standard, with the last issued Charter Marks expiring in 2011. The Charter Mark was one of the consequences ...

  9. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...