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2. Amazon axed more than 100 customer service managers in CEO ...

   www.aol.com/finance/amazon-axed-more-100...

   The cuts affected more than 100 customer service managers working in Level 5 and Level 6 middle management positions both in call centers and virtually. Impacted employees worked mainly in either ...

3. Customer service representative - Wikipedia

   en.wikipedia.org/.../Customer_service_representative

   They may work in an office with a call center or in retail. [1][2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [3]

4. Amazon (company) - Wikipedia

   en.wikipedia.org/wiki/Amazon_(company)

   Jeff Bezos's home in Bellevue, Washington, where the company was founded in 1994. Amazon was founded on July 5, 1994, by Jeff Bezos after he relocated from New York City to Bellevue, Washington, near Seattle, to operate an online bookstore. Bezos chose the Seattle area for its abundance of technical talent from Microsoft and the University of ...

5. Angry Amazon employees are ‘rage applying’ for new jobs after ...

   www.aol.com/finance/angry-amazon-employees-rage...

   Within 48 hours of Amazon’s new policy going public, she had already secured two job interviews. “I will always work hard, but now I want to work for a company that works hard for me too.”

6. Customer service - Wikipedia

   en.wikipedia.org/wiki/Customer_service

   Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [1] but towards the end, the idea of a well-performed service is that of increasing revenues.

7. Amazon hikes wages for contract delivery drivers as union ...

   www.aol.com/news/amazon-hikes-wages-contract...

   Amazon is bumping its average national pay for contracted delivery drivers to roughly $22 an hour, up from $20.50 an hour, the company said Thursday.. The wage increase is part of Amazon’s $2.1 ...