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Before connecting to the GlobalProtect network, you must download and install the GlobalProtect app on your Windows endpoint. To ensure that you get the right app for your organization’s GlobalProtect or Prisma Access deployment, you must download the app directly from a GlobalProtect portal within your organization.
GlobalProtect. GlobalProtect for Windows Unified Platform connects to a GlobalProtect gateway on a Palo Alto Networks next-generation firewall allowing mobile users to benefit from the protection of enterprise security.
Download and Install the GlobalProtect App for Windows. GlobalProtect™ is an application that runs on your endpoint (desktop computer, laptop, tablet, or smart phone) to protect you by using the same security policies that protect the sensitive resources in your corporate network.
GlobalProtect Portal. Download Windows 32 bit GlobalProtect agent. Download Windows 64 bit GlobalProtect agent. Download Mac 32/64 bit GlobalProtect agent. Windows 32 bit OS needs to download and install Windows 32 bit GlobalProtect agent.
Login with a valid Support Account. On the left pane, navigate to Updates and select Software Updates. Using the drop down arrow selection icon, select the required GlobalProtect Agent Software version. Available options are: Windows 32-bit. Windows 64-bit. Windows UWP. Linux. OSX.
Alternatively, if the user has access to the GCS Portal he/she can download and install any version of GlobalProtect that's available on the portal. All you have to do is login to the support portal: https://support.paloaltonetworks.com/.
Instructions are available for how associates and student employees can install the VPN client on their personally-owned Windows computer. You don’t need administrative rights to install the client via Self-Service.