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  2. Restaurant customer says she was charged 5% ‘employee ... - AOL

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    According to a New York Times article from 2020, these types of surcharges started popping up in 2008, when an ordinance passed in San Francisco required businesses with more than 20 employees to ...

  3. Customer service representative - Wikipedia

    en.wikipedia.org/wiki/Customer_service...

    They may work in an office with a call center or in retail. [ 1][ 2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [ 3]

  4. Customer service training - Wikipedia

    en.wikipedia.org/wiki/Customer_service_training

    Investing in employee training gives employees a feeling of value and improves morale. In addition, when employees feel valued, they value their customers. This could be a result of effective customer service skills training, which not only benefits the employee, but will enhance the relationships with the customers.

  5. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [ 9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [ 9] These services may even be provided at the place in which the customer makes use of ...

  6. Restaurant customer stuns employees by leaving $1,000 after ...

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    A struggling beachside restaurant got some much-needed help thanks to an anonymous customer and their 2,400 percent tip.The Starving Artist, an eatery in Ocean Grove, New Jersey, usually sees big ...

  7. Restaurant customer sparks backlash over issue with ... - AOL

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  8. Karen's Diner - Wikipedia

    en.wikipedia.org/wiki/Karen's_Diner

    Karen's Diner is an Australian-American [citation needed] chain of theme restaurants.The restaurant is known for advertising a deliberately unpleasant dining experience, and staff are instructed to insult customers throughout their meal.

  9. Restroom Access Act - Wikipedia

    en.wikipedia.org/wiki/Restroom_Access_Act

    US states with Restroom Access Acts. The Restroom Access Act, also known as Ally's Law, is legislation passed by several U.S. states that requires retail establishments that have toilet facilities for their employees to also allow customers to use the facilities if the customer has a medical condition requiring immediate access to a toilet, such as inflammatory bowel disease or Crohn’s disease.