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Enter your Dell Order number above for the current status of your order, if you see “Request Cancellation” option enabled on the “Action Menu”, you may submit the cancellation request. Please note your request may not be processed if the order has begun production/packaging. After Production/Shipped Orders: Orders that have already ...
Overseas Shipment Leadtime (461) –Order shipped from Overseas location may have an extended Leadtime and EDD; Enter your order number or Dell Purchase ID above for the most current status of your order. To help you manage your order refer to the "Action Menu" to initiate return, request a cancelation or contact Customer Support.
If you need help with tracking your order, download the invoice, report a missing, wrong, damaged or lost item, ownership transfer, and other order related support, see the links below for more information. Below are some links to help with your order: Order Support; Invoice and Shipping Documents; Report a Missing, Wrong, Damaged, or Lost Item
The claim process may take up to 10-12 business days. Damaged: If you have received your order in a damaged box and/or the product has physical damage please contact Dell Customer Support by entering your order number above and clicking on Contact customer care from the Action Menu. Please include photos of the damaged box/and or product when ...
Damaged: If you have received your order in a damaged box and/or the product has physical damage please contact Dell Customer Support by entering your order number above and clicking on Contact customer care from the Action Menu. Please include photos of the damaged box/and or product when contacting Customer Support.
Before placing your order, please make sure you have included everything you need as we cannot make any changes once the order has been submitted. If you need to place an additional order, please contact a Dell sales representative at 1-866-640-3355 or visit us at www.dell.ca and click the Shop Icon.
Sign in to view your Service Requests. Enter a Service Request Number, Dell Service Tag, Dell EMC Product ID, or Dispatch Number (DPS) to check Dispatch or Repair Status. Search.
Sales Support. Discover and discuss the products that meet your needs. A Dell Purchase Order Number identifies the confirmation document that requests Dell to place a quoted order. Get help with recent purchases: inquire about order status, delivery, returns, cancelations, invoices, packing slip or other order-related issues.
If your order has been incorrectly cancelled or cancelled without notification, please contact Customer Support from the “Action Menu” on your Online Order Support. If you want to place this order again, please contact a Dell sales representative at 1-800-999-3355 or visit us at www.dell.com. Changing your Order.
Status of the Order - Received by Dell, Confirmed, In Production, Build complete, Shipped, Delivered, or Canceled. Order Activity helps to filter by activities such as part shortage hold, revised delivery date, and invoiced order. Timeframe (Last 7, 14, 45, 90 days, last 6 months, past 1 year, and past 2 years)