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  2. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...

  3. CTQ tree - Wikipedia

    en.wikipedia.org/wiki/CTQ_tree

    CTQ tree. CTQ trees ( critical-to-quality trees) are the key measurable characteristics of a product or process whose performance standards or specification limits must be met in order to satisfy the customer. They align improvement or design efforts with customer requirements. CTQs are used to decompose broad customer requirements into more ...

  4. United States Merchant Marine Academy Regimental Band

    en.wikipedia.org/wiki/United_States_Merchant...

    The USMMA is the only service academy outside of the six senior military colleges, to maintain a cadet-staffed band for musical purposes. The band, unlike other musical units of service academies, is a co-located full-time ensemble. The band mainly provides ceremonial support for protocol ceremonies and athletic events.

  5. Customer knowledge - Wikipedia

    en.wikipedia.org/wiki/Customer_knowledge

    Customer knowledge ( CK) is the combination of experience, value and insight information which is needed, created and absorbed during the transaction and exchange between the customers and enterprise. [1] Campbell (2003) defines customer knowledge as: "organized and structured information about the customer as a result of systematic processing ...

  6. Retail Workers Share 8 Characteristics of an Ideal Customer - AOL

    www.aol.com/finance/retail-workers-share-8...

    Retail Role Models. The very existence of the subreddit r/RetailHell — an 80,000-strong community of disgruntled workers — should tell you everything you need to know about the service ...

  7. Service (economics) - Wikipedia

    en.wikipedia.org/wiki/Service_(economics)

    Service (economics) A restaurant waiter is an example of a service-related occupation. A service is an act or use for which a consumer, company, or government is willing to pay. [1] Examples include work done by barbers, doctors, lawyers, mechanics, banks, insurance companies, and so on.

  8. Lists of airlines - Wikipedia

    en.wikipedia.org/wiki/Lists_of_airlines

    Lists of airlines cover existing and defunct airlines.Complete lists are given in alphabetical sequence by the name of the continent from which they operate. Lists are also given by size, by business model and by other characteristics.

  9. Consumer complaint - Wikipedia

    en.wikipedia.org/wiki/Consumer_complaint

    The Complaint tablet to Ea-nāṣir may be the oldest known written customer complaint. A consumer complaint or customer complaint is "an expression of dissatisfaction on a consumer's behalf to a responsible party" (London, 1980). It can also be described in a positive sense as a report from a consumer providing documentation about a problem ...