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  2. Business letter - Wikipedia

    en.wikipedia.org/wiki/Business_letter

    A business letter is a letter from one company to another, or such organizations and their customers, clients, or other external parties. The overall style of letter depends on the relationship between the parties concerned. Business letters can have many types of content, for example to request direct information or action from another party ...

  3. Sales letter - Wikipedia

    en.wikipedia.org/wiki/Sales_letter

    A sales letter is often, but not exclusively, the last stage of the sales process before the customer places an order, and is designed to ensure that the prospect is committed to becoming a customer. Since the advent of the internet, the sales letter has become an integral part of internet marketing , and typically takes the form of an email or ...

  4. Dunning (process) - Wikipedia

    en.wikipedia.org/wiki/Dunning_(process)

    Sample dunning record, from a 1913 business manual. Dunning is the process of methodically communicating with customers to ensure the collection of accounts receivable. Communications progress from gentle reminders to threatening letters and phone calls and more or less intimidating location visits as accounts become more overdue. Laws in each ...

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  6. Order fulfillment - Wikipedia

    en.wikipedia.org/wiki/Order_fulfillment

    Delivery lead time is the blue bar, manufacturing time is the whole bar, the green bar is the difference between the two. Order fulfilment (in American English: order fulfillment) is in the most general sense the complete process from point of sales enquiry to delivery of a product to the customer. Sometimes, it describes the more narrow act of ...

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  8. Rescission (contract law) - Wikipedia

    en.wikipedia.org/wiki/Rescission_(contract_law)

    In contract law, rescission is an equitable remedy which allows a contractual party to cancel the contract. Parties may rescind if they are the victims of a vitiating factor, such as misrepresentation, mistake, duress, or undue influence. [1] Rescission is the unwinding of a transaction. This is done to bring the parties, as far as possible ...

  9. Cooling-off period (consumer rights) - Wikipedia

    en.wikipedia.org/wiki/Cooling-off_period...

    Cooling-off period (consumer rights) In consumer rights legislation and practice, a cooling-off period is a period of time following a purchase when the purchaser may choose to cancel a purchase, and return goods which have been supplied, for any reason, and obtain a full refund. [1]

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