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  2. Troubleshooting AOL Desktop Gold - AOL Help

    help.aol.com/articles/aol-desktop-troubleshooting

    Desktop Gold shortcut icon is missing. If AOL Desktop Gold shortcut icon is missing, try the solutions listed below. • Right click the AOL Desktop Tray Launcher icon in the System tray. • Open AOL Desktop Gold. if you are having trouble opening it, click Start on the windows toolbar. • Double click on the AOL Desktop application file.

  3. Fix problems reading or receiving AOL Mail

    help.aol.com/articles/fix-problems-reading-or...

    Check for emails in your Spam folder. If you find emails in your Spam folder that don't belong there, you'll need to mark the messages as "not spam." 1. Sign in to AOL Mail. 2. Click the Spam folder. 3. Select the message that isn't spam. 4. At the top of the page, click Not Spam.

  4. Fix problems with the AOL app on Android - AOL Help

    help.aol.com/articles/aol-app-troubleshooting

    Verified for version 4.4 and later. 1. Open the Settings app. 2. Tap Apps. 3. Tap AOL. 4. Tap Force Stop. 5. If prompted, tap Force Stop again to confirm. 6. Relaunch the app and attempt to reproduce the issue.

  5. Fix problems sending AOL Mail - AOL Help

    help.aol.com/articles/aol-mail-troubleshooting

    1-800-358-4860. Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more. Fix problems sending AOL Mail. If you're having problems sending messages in AOL Mail, it could be for one of several reasons. Most sending issues can be fixed with a couple of quick troubleshooting steps.

  6. Missing emails? How to find and check your spam folder

    www.aol.com/lifestyle/spam-folder-missing-emails...

    To find your spam folder in: Yahoo Mail: Click 'more' beneath your 'sent email' folder. AOL Mail: Scroll down right beneath 'IMs' and above 'trash.'. Gmail: Scroll way down past 'all mail' and ...

  7. Clear your browser's cache on AOL Desktop Gold - AOL Help

    help.aol.com/articles/using-the-web-in-aol...

    In the left menu, click Browser. 5. Click the Security tab. 6. Click Clear Footprints Now. 7. Select the data you'd like to clear and click Clear Footprints Now. Empty the cache each time you quit Desktop Gold - Select the Browser Cache checkbox.

  8. Missing emails? How to find and check your spam folder

    www.aol.com/lifestyle/missing-emails-check-spam...

    You can also use the search bar to hunt by keyword or sender (type in "spam:" then the keyword). Many email services also offer filters (and advanced filters) that let you search the messages in ...

  9. Add, rename, and change your toolbar icons in AOL Desktop ...

    help.aol.com/articles/Change-your-toolbar-icons...

    Click the Add a Favorite icon . 3. Left-click a product or service | Click Add to Toolbar. Want to make your toolbar stand out? Customize it by adding personalized labels and images. 1. Sign in to AOL Desktop Gold. 2. Right-click the toolbar icon you'd like to edit | Click Edit.