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Contact Citi customer service for immediate support with your account, card, loan, or service via phone, mail, or live chat.
get details. 1-800-627-3999 (NY metro area) 1-800-274-6660 (other areas)
During your call, you may be asked to share your screen for a faster, more efficient experience. If you agree, the phone representative you're speaking with will give you a Service Code to enter below. If you need assistance from a Citi representative, contact us via chat or phone
General Support for all Citi cards: 1-800-950-5114. Customer Support in Spanish: 1-800-947-9100. General Support and Servicing for the Costco Anywhere Visa Card: 1-855-378-6468 for fastest service. You can also use the general Citi card support number listed above.
You can reach the Citibank credit card customer service by: Accessing their website or the Citi Mobile App and sending them a message. Calling them at (800) 950-5114. Visiting your local Citibank branch. Writing them a mail at the following address: Citibank Customer Service. P.O. Box 6500.
For general support, call 1-888-248-4226. If you are outside the U.S., dial 210-677-3777. For those with hearing or speech impairments, call 1-800-945-0258. CitiGroup also offers online customer support through its online banking portal.
By telephone: CitiPhone Banking ® toll-free within the U.S., available 24 hours a day, 7 days a week.* Citigold ® International Account Package and CitiBusiness ® through Citigold ® International 1-813-604-3006 or 1-866-637-9042. Citi International Personal Account Package 1-813-604-3000 or 1-800-568-8555.
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Citibank customer service representatives are available to answer your questions and help you find what you need. To contact us online or by phone, first select your country from the menu below.
For example, if you’re calling about a lost credit card, you’ll need to dial 1-800-950-5114, while the number for online banking is 1-800-374-9700. Click the blue “Send Message” link on the right side of the page under “Email” to send an email. You’ll need to provide your name, number and email address in the appropriate text boxes.