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2. Amazon axed more than 100 customer service managers in CEO ...

   www.aol.com/finance/amazon-axed-more-100...

   The cuts affected more than 100 customer service managers working in Level 5 and Level 6 middle management positions both in call centers and virtually. Impacted employees worked mainly in either ...

3. Amazon (company) - Wikipedia

   en.wikipedia.org/wiki/Amazon_(company)

   Amazon Maritime, Inc. holds a Federal Maritime Commission license to operate as a non-vessel-owning common carrier (NVOCC), which enables the company to manage its shipments from China into the United States. [115] Amazon Pharmacy is an online delivery service dedicated to prescription drugs, launched in November 2020. The service provides ...

4. Amazon Mechanical Turk - Wikipedia

   en.wikipedia.org/wiki/Amazon_Mechanical_Turk

   Amazon Mechanical Turk (MTurk) is a crowdsourcing website with which businesses can hire remotely located "crowdworkers" to perform discrete on-demand tasks that computers are currently unable to do as economically. It is operated under Amazon Web Services, and is owned by Amazon. [ 1 ] Employers, known as requesters, post jobs known as Human ...

5. Customer relationship management - Wikipedia

   en.wikipedia.org/wiki/Customer_relationship...

   v. t. e. Customer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

6. Customer service - Wikipedia

   en.wikipedia.org/wiki/Customer_service

   Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [1] but towards the end, the idea of a well-performed service is that of increasing revenues.

7. Customer support - Wikipedia

   en.wikipedia.org/wiki/Customer_support

   Customer Support is a range of services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [1] Regarding technology products such as mobile phones, televisions, computers, software products or ...