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  2. Customer service representative - Wikipedia

    en.wikipedia.org/.../Customer_service_representative

    Customer service representative positions often require at least a high school diploma. [4] Representatives often have some experience with office software. [5] First impressions are very important in this job. The moment one begins to communicate with a customer, one is being judged.

  3. Amazon (company) - Wikipedia

    en.wikipedia.org/wiki/Amazon_(company)

    It has over 300 million active customer accounts globally. [35] Amazon saw large growth during the COVID-19 pandemic, hiring more than 100,000 staff in the United States and Canada. [36] Some Amazon workers in the U.S., France, and Italy protested the company's decision to "run normal shifts" due to COVID-19's ease of spread in warehouses.

  4. Amazon Mechanical Turk - Wikipedia

    en.wikipedia.org/wiki/Amazon_Mechanical_Turk

    As of April 2019, Requesters paid Amazon a minimum 20% commission on the price of successfully completed jobs, with increased amounts for additional services [clarification needed]. [6] Requesters can use the Amazon Mechanical Turk API to programmatically integrate the results of the work directly into their business processes and systems.

  5. Amazon axed more than 100 customer service managers in CEO ...

    www.aol.com/finance/amazon-axed-more-100...

    The layoffs impacted less than 1 percent of the global Amazon customer service workforce, the company said, but it was unclear what percentage of the customer service division's management team ...

  6. The Life and Death of an Amazon Warehouse Temp

    highline.huffingtonpost.com/articles/en/life-and...

    Jeff interviewed at Integrity's local office, which is sandwiched between a Papa John's and a nail salon. Amazon isn’t especially picky when peak rolls around. Job seekers had to pass a background check and be willing to work overtime. Jeff was offered a temporary job on the overnight shift for roughly $12 per hour.

  7. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer service may be provided in person (e.g. sales / service representative), or by automated means, [11] such as kiosks, websites, and apps. An advantage of automation is that it can provide service 24 hours a day which can complement face-to-face customer service. [12] There is also economic benefit to the firm.

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