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Amazon customer service representatives this weekend have been handling a wave of inquiries from customers who received suspicious and confusing email confirmations about gift card purchases they ...
Amazon kicked hundreds of customers off the site in late March and early April in a wave of bans apparently related to concerns over review fraud.
Another type of email scam involves notifying you of a problem with your Amazon account or payment method. The sender may ask you to call a phone number or click a link inside the email to fix the ...
When customers sued Amazon for unsafe products sold by third-party sellers on Amazon.com, Amazon's legal defense has been that it is not the seller and cannot be held liable. Wirecutter reported in 2020 that over a several-month period, they "were able to purchase items through Amazon Prime that were either confirmed counterfeits, lookalikes ...
A customer value proposition is a promise of potential value that a business delivers to its customers and in essence is the reason why a customer would choose to engage with the business. It is concise statement that highlights the relevance of a product offering by explaining how it solves a problem or improves the customer's situation, the ...
Internet fraud is a type of cybercrime fraud or deception which makes use of the Internet and could involve hiding of information or providing incorrect information for the purpose of tricking victims out of money, property, and inheritance. [1] Internet fraud is not considered a single, distinctive crime but covers a range of illegal and ...
The Federal Trade Commission (FTC) filed a lawsuit against Amazon on Wednesday that accuses it of tricking customers into enrolling in its Amazon Prime program and preventing them from canceling ...
Network neutrality, often referred to as net neutrality, is the principle that Internet service providers (ISPs) must treat all Internet communications equally, offering users and online content providers consistent rates irrespective of content, website, platform, application, type of equipment, source address, destination address, or method of communication (i.e., without price discrimination).