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  2. Landlord harassment - Wikipedia

    en.wikipedia.org/wiki/Landlord_harassment

    The tenant can ask the court to issue a restraining order, file a criminal complaint against the landlord, or sue him/her for money damages and attorney's fees. Because of these options for recourse, it may be to the tenant's advantage to complain about code violations in writing before the landlord issues a notice of eviction or a rent increase.

  3. Some landlords charge rent payment ‘convenience fees’. Is it ...

    www.aol.com/news/landlords-charge-rent-payment...

    North Carolina law allows landlords to charge up to $15 or 5% of the rent, whichever is greater, in fees for rent that is late. Furthermore, a late fee can only be charged one time for each late ...

  4. Better Business Bureau (BBB) complaints and accreditation ...

    www.aol.com/lifestyle/better-business-bureau-bbb...

    With a legacy of more than 100 years, the Better Business Bureau (BBB) is the go-to watchdog for evaluating businesses and charities. The nonprofit organization maintains a massive database of ...

  5. Consumer complaint - Wikipedia

    en.wikipedia.org/wiki/Consumer_complaint

    The Complaint tablet to Ea-nāṣir may be the oldest known written customer complaint. [1] A consumer complaint or customer complaint is "an expression of dissatisfaction on a consumer's behalf to a responsible party" (London, 1980). It can also be described in a positive sense as a report from a consumer providing documentation about a ...

  6. Resort fee - Wikipedia

    en.wikipedia.org/wiki/Resort_fee

    A resort fee is an additional fee charged by an accommodation provider, usually in tourist destinations, in addition to a base room rate. The fee is often criticized for being hidden, deceptive and excessive, and is currently being legally challenged in the US.

  7. 50 Times Customer Cluelessness Knew No Bounds (New Pics) - AOL

    www.aol.com/lifestyle/118-clueless-customers...

    In addition, they should receive proper training to handle customer complaints. Learning how to diffuse conflict or when to get management involved can help them better deal with it.

  8. Authorization hold - Wikipedia

    en.wikipedia.org/wiki/Authorization_hold

    Authorization hold (or pre-auth) is a service that reduces the balance of available funds until the merchant clears the transaction. Learn how it works, why it is used, and what are the consequences and delays for cardholders.

  9. Hotel employees share the 7 red flags to look for when ...

    www.aol.com/hotel-employees-share-7-red...

    Business Insider asked hotel employees about the red flags to look for when checking into a hotel. Burnt-out light bulbs and dust in common areas may be signs a hotel isn't clean or well-maintained.

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