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  2. Ellen Roseman - Wikipedia

    en.wikipedia.org/wiki/Ellen_Roseman

    Ellen Roseman (born July 1947) is a Canadian writer, journalist and lecturer specializing in personal finance and consumer issues. She currently writes a column handling consumer complaints for the Toronto Star [1] and teaches at Ryerson University [2] and the University of Toronto. [3] She has been an editor and columnist for the Toronto Star ...

  3. Four Seasons Hotel and Residences Toronto - Wikipedia

    en.wikipedia.org/wiki/Four_Seasons_Hotel_and...

    The Four Seasons Hotel and Residences Toronto is a complex consisting of a 204-metre, [5] 55-storey residential condominium tower and a 125-meter, 30-storey luxury hotel tower in the Yorkville district of Toronto, Ontario, [6] Canada, which opened on October 5, 2012. Located at 60 Yorkville Avenue, at its intersection with Bay Street, the ...

  4. Westin Harbour Castle Hotel - Wikipedia

    en.wikipedia.org/wiki/Westin_Harbour_Castle_Hotel

    The hotel was built by the Campeau Corporation, after Canadian real estate tycoon Robert Campeau was given permission by the city of Toronto in 1972 to turn industrial land on the city's waterfront into a 30-acre residential and commercial development. [1] The 38-story [2] twin-towered 963-room hotel opened in April 1975 [3] as the Harbour ...

  5. Fairmont Royal York - Wikipedia

    en.wikipedia.org/wiki/Fairmont_Royal_York

    The Royal York Hotel sits at 100 Front Street West at the southern end of the Financial District, a business district in Downtown Toronto.The hotel property is bounded by Piper Street to the north, and York Street to the west, whereas its eastern portion is bounded by Royal Bank Plaza, an office complex that serves as the operational headquarters of the Royal Bank of Canada.

  6. The St. Regis Toronto - Wikipedia

    en.wikipedia.org/wiki/The_St._Regis_Toronto

    The St. Regis Toronto. The St. Regis Toronto is a mixed-use skyscraper located in the downtown core of Toronto, Ontario, Canada. It was built by Markham -based Talon International Development Inc., which is owned by Canadian businessmen Val Levitan and Alex Shnaider. The hotel portion of the building is owned by InnVest Hotels LP, which ...

  7. The Omni King Edward Hotel - Wikipedia

    en.wikipedia.org/wiki/The_Omni_King_Edward_Hotel

    The Omni King Edward Hotel, also known as the "King Eddy", [2] is a historic luxury hotel in Downtown Toronto, Ontario, Canada. [3] The hotel is located at 37 King Street East, and it occupies the entire block bounded by King Street on the north, Victoria Street on the east, Colborne Street on the south and Leader Lane on the west.

  8. Chelsea Hotel, Toronto - Wikipedia

    en.wikipedia.org/wiki/Chelsea_Hotel,_Toronto

    Website. chelseatoronto.com. The Chelsea Hotel, Toronto is the largest hotel in Canada, [1] located at 33 Gerrard Street West in Toronto, Ontario. The 24 floor, 83.72 metres (274.7 ft) hotel contains 1,590 guest rooms and suites, with 5 basements and 18 elevators.

  9. Service recovery - Wikipedia

    en.wikipedia.org/wiki/Service_recovery

    Service recovery is an organization's resolution of problems from dissatisfied customers, converting those customers into loyal customers. [1] It is the action a service provider takes in response to service failure. [2] By including customer satisfaction in the definition, service recovery is a thought-out, planned process of returning ...