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Contact StandUp Wireless for support. Reach out for assistance with services, eligibility, or any questions you have—we're here to help.
Just visit the app, website or call 611 from your phone to add what you need, when you need it. Or set it up to automatically be added each month. When you call us for help, we need to be sure it's really you. Customer Care can't see your information until you prove it's you.
StandUp Wireless is a provider of Lifeline, a government benefit program. Qualifying individuals enrolling in Lifeline with StandUp Wireless will receive free minutes, text, and data. You may qualify through programs such as Medicaid, SNAP, SSI, Federal Public Housing, Veterans and Survivors Pension, or based on your household income.
Calls to customer service by dialing 611 from your StandUp Wireless cell phone are free of charge and do not deplete your available minutes. However, calls to any other StandUp Wireless number will use the available airtime minutes.
customercare.standupwireless.com
Forgot your password? New To My Account? Looking for the old login? Click Here.
Send us an email for general inquiries about our services. Our goal is to respond within 1 business day. Quickly check your balance and add airtime from your phone. Save your MyAccount to your home screen. It's easy to do.
We are able to offer you the best rates in wireless by offering Customer Care assistance by chat at standupprepaid.com or email at support@standupprepaid.com. If you need to check your balance and expiration date, simply dial 611 using your StandUp Service or call 877-283-3888 from any other phone.
Call our customer support line to confirm your desire to keep your service over a call. This is a Lifeline supported service. Lifeline is a government assistance program. Only eligible consumers may enroll in Lifeline.
To apply for service please enter your email address and zip code.