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Use Sign-in Helper, AOL's password reset and account recovery tool, to get back in to your account. Go to the Sign-in Helper. Enter one of the account recovery items listed. Click Continue. Follow the instructions given in the Sign-in Helper. Change your password. From a desktop or mobile web browser: Sign in to the AOL Account security page.
The “Password and Security” page also includes a list titled “Where You’re Logged in.”. If there’s a log-in that you don’t recognize, follow these steps: Click on the suspicious log ...
Sign in to the AOL Account Security page. Scroll to the bottom of the page. First add a new email or phone number. Enter your new recovery info and follow the on-screen prompts. Click remove next to the old recovery option. Click Remove email or Remove phone to confirm.
If you're caught in a loop where the sign-in screen keeps reappearing after you click "Sign in," you'll need to reset the "sign-in" cookie. After entering your username on the sign-in page, click. If that doesn't fix the problem, try these steps and attempt to sign in after each one: Try signing into a different sign-in page, like our.
If you have forgotten your username you might be able to get the system to remind you. If you: then this special page can help you recover access to your account: Go to Special:PasswordReset and enter your email address, and the system will send an email containing, among other things [a], a reminder of your user name.
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Self-service password reset. Self-service password reset ( SSPR) is defined as any process or technology that allows users who have either forgotten their password or triggered an intruder lockout to authenticate with an alternate factor, and repair their own problem, without calling the help desk. It is a common feature in identity management ...