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  2. Shopify - Wikipedia

    en.wikipedia.org/wiki/Shopify

    Shopify Inc. Shopify Inc., stylized as shopify, is a Canadian multinational e-commerce company headquartered in Ottawa, Ontario. Shopify is the name of its proprietary e-commerce platform for online stores and retail point-of-sale systems. [ 3] The platform offers online retailers a suite of services including; payments, marketing, shipping and ...

  3. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [ 9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [ 9] These services may even be provided at the place in which the customer makes use of ...

  4. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    Business and economics portal. v. t. e. CRM is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [ 1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which many ...

  5. Web callback - Wikipedia

    en.wikipedia.org/wiki/Web_Callback

    Web callback is a technology where a person can enter his or her telephone number in a form on a web site. The company who owns that Web site will then receive the Web callback request and a call center agent will call the person who made the request back on the number they entered. In some implementations, the Web callback service provider ...

  6. Shopify (SHOP) Q2 2024 Earnings Call Transcript - AOL

    www.aol.com/shopify-shop-q2-2024-earnings...

    Gross profit was $1 billion for the quarter, up 25% year over year, growing faster than our revenue growth rate. Our Q2 gross margin was 51.1%, compared to 49.3% in the prior year. Breaking it ...

  7. Here's the Best Time to Call Customer Service - AOL

    www.aol.com/news/on-best-time-to-call-customer...

    Your best bet is to put in your request anywhere between 9 a.m. and 11 a.m.; after that, the average response time declines over the course of the day. Zendesk. As the graph shows, requests put in ...

  8. Callback (computer programming) - Wikipedia

    en.wikipedia.org/wiki/Callback_(computer...

    A callback is often back on the level of the original caller. In computer programming, a callback is a function that is stored as data (a reference) and designed to be called by another function – often back to the original abstraction layer . A function that accepts a callback parameter may be designed to call back before returning to its ...

  9. Shopify sinks 17% on plan to lay off workers as the CEO ...

    www.aol.com/news/shopify-sinks-17-plan-lay...

    "Ultimately, placing this bet was my call to make and I got this wrong," Shopify CEO Tobi Lütke wrote about anticipating an ongoing ecommerce boom.