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Being friendly and starting conversations will also get you remembered, and getting on the employees’ good side could get you a free drink in the future. Don’t leave your tip out in the open.
A gratuity (or tip) is a sum of money given to service workers for the service they have performed, in addition to the basic price. Learn about the origin, etymology and social customs of tipping, as well as the economic and ethical aspects of this practice.
Customer service is the assistance and advice provided by a company to its customers. It can be done in person, online, or by automated means, such as AI chatbots or IVR. Learn more about customer service metrics, strategies, and challenges.
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For most people calling customer service to deal with a complaint is a rather mundane affair. You dial in, climb through a complex phone tree and listen to inexplicably staticy hold music with ...
Training all employees using consistent customer service skills, allows them to have a common process and language when assisting customers. This allows the business to brand their interaction of excellent service to the customer, which adds value to the business. Investing in employee training gives employees a feeling of value and improves ...
Learn about the role, skills, and salary of customer service representatives (CSRs), who interact with customers to handle complaints, process orders, and provide information. CSRs may work in call centers, retail, or online platforms.
Find out how to get live expert help with your AOL needs, from email and passwords, technical questions, mobile email and more. You can also access 24/7 phone support if you are a paid member by calling 1-800-827-6364.
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related to: free good customer service tips for employees